Confidentiality is one of the major pillars of the therapeutic relationship. It is important that each client feels confident that the therapy being provided remains confidential. The policies and procedures for the collection, use, and disclosure of your personal information will conform to the Personal Information and Privacy Act.


It is a therapists due diligence to ensure that everything disclosed in session will remain confidential, however therapists are legally obligated to disclose information if:

  • Information obtained about a child (18 & under) indicates that they at a risk for, or have been, physically abused, sexually abused, emotionally abused or neglected.
  • A client discloses any intent to due harm to themselves or others.
  • They are subpoenaed to court.


As a practicing Psychotherapist, it is best practice and professional obligation to receive on-going clinical supervision. At times clinical work is reviewed and reflected upon with a designated supervisor. The intent of  clinical supervision is to improve practice, ensure  client welfare and safety, and support the therapists professional development.


Should you and your therapist agree that it would be beneficial to release or obtain information from or to a third party, consent must be obtained. The consent must be voluntary, informed and provided in written format.


All counselling appointments are held with the utmost importance however, at times unforeseen circumstances arise. Should you need to cancel your appointment please contact the office as soon as possible. A 24 hour notice is required for cancelling appointments.

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